Welcome to Xaventra (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.
1. Use of Our Website
- You agree to use our website for lawful purposes only.
- You may not use the website to transmit or distribute any material that is illegal, harmful, defamatory, or infringes the rights of others.
- Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.
2. Booking and Services
- All cleaning services offered by Xaventra are subject to availability.
- Prices listed on the website are indicative and may vary depending on the size, scope, and location of the service.
- Booking a service constitutes an agreement to pay the quoted price, unless otherwise agreed in writing.
- We reserve the right to refuse service for any reason, including safety concerns or inability to meet service requirements.
3. Payment Terms
- Payment for services must be made as specified at the time of booking.
- Accepted payment methods include credit/debit card, bank transfer, or other methods provided on the website.
- Late or failed payments may result in service delays or cancellations.
- All payments are non-refundable unless otherwise specified in our Refund Policy.
4. User Accounts
- Creating an account on Xaventra may be required for booking services or accessing certain features.
- You are responsible for maintaining the confidentiality of your account information, including passwords.
- You agree to notify us immediately of any unauthorized use of your account.
5. Intellectual Property
- All content on the Xaventra website, including text, images, logos, graphics, and software, is the property of Xaventra or its licensors and is protected by intellectual property laws.
- You may not copy, reproduce, modify, distribute, or create derivative works from our content without prior written permission.
6. Limitation of Liability
- While we strive to provide high-quality services, Xaventra is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
- We are not responsible for any loss, damage, or injury resulting from your use of third-party services or products linked from our website.
- Our liability is limited to the amount paid for the specific service giving rise to the claim.
7. Privacy and Data Protection
- Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- By using our website, you consent to the practices outlined in the Privacy Policy.
8. Third-Party Links
- Our website may contain links to third-party websites or services.
- Xaventra is not responsible for the content, privacy practices, or availability of these external sites.
- Users are encouraged to review the terms and privacy policies of any linked third-party websites.
9. Termination
- We reserve the right to suspend or terminate your access to the website or services at any time without notice, for violations of these Terms and Conditions or for any reason we deem necessary.
- Upon termination, all rights granted to you under these terms will immediately cease.
10. Changes to Terms
- Xaventra may update these Terms and Conditions periodically to reflect changes in services, technology, or legal requirements.
- Updated Terms will be posted on this page with the date of revision. Continued use of the website constitutes acceptance of the updated Terms.
Last Updated: February 26, 2026
11. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
- Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
- Address: 3 Dundee Rd, Southampton SO17 2ND, United Kingdom
- Phone: +44 078 8871 2515
- Email: [email protected]